Return & Refund Policy
Knock Mart will gladly accept unused merchandise with in 7 days of purchase for a refund or exchange. If the item you want to return/exchange meets the conditions mentioned below
Knock Mart return policy applies to two scenarios:
- If the wrong product is delivered.
- In the event that the product you received has a flaw or problem.
It's easy to return an item; just follow the steps below:
Examine the product and see if it satisfies any of the criteria.
- Please return goods with a copy of the invoice and mention the reason for returning the items.
- Customer needs to return the merchandise via traceable delivery i.e. courier or registered post on his own expense to our address.
- Delivery Charges will not be refunded.
- Refund requests will be processed within 7 working days after receiving the return products.
- All returns should be sent to our Address.
- For further queries about exchanges and returns, please contact us at knockmart10@gmail.com | Phone +92 336 4266433
Quality Control will be performed on your returned item.
You will be refunded for the item if it is validated and passes Quality Check.